by Kim Harris | Jun 8, 2017 | Management Tips, Profitability Tips
If you perform a service or ship a product before you get paid, then you likely have a balance in your Accounts Receivable account. If customers pay when their invoice is due, all is right with the world. If they don’t, then your cash flow slows down and your bank...
by Kim Harris | May 25, 2017 | Bookkeeping Tips, Profitability Tips
Increasing your profits might sound like it’s an unattainable dream just out of your reach. But there are a finite number of ways that profits can be increased. Once you understand what they are, you’ll have clarity on how to best reach your goals. There are two...
by Kim Harris | May 11, 2017 | Customer Service Tips
It’s the little things that add up to make an exceptional experience for your customers. Here are five “little things” you can add to your services to create an exponentially memorable connection with your customers. Generosity Add a little extra something to the...
by Kim Harris | Apr 27, 2017 | Business Development, Management Tips
If you have employees, you probably also have a process to help them understand how they are doing on their job performance. There’s a new trend in large companies to kill the annual performance review and replace it with continuous, instant feedback as well as a tool...
by Kim Harris | Apr 13, 2017 | Business Development, Customer Service Tips
Online marketing is a large component of marketing for many small businesses. There are many aspects to online marketing that you’ll want to consider for your business. Here are just five for your consideration. Content Marketing Content marketing is huge, and it...